Privacy Policy

Who We Are

Welcome to SeerNova Comics LLC (“we”, “our”, “us”). SeerNova Comics LLC is a digital comic book publishing company focused on immersive world-building and storytelling. Our website address is https://seernovacomics.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you contact us via a contact form on our website, we collect your name, email address, and the content of your message to respond to your inquiries and provide customer support.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Additional Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Cookies Used

  • Google Analytics for WooCommerce: Session cookies, persistent cookies
  • Google Listings and Ads: Persistent cookies
  • Mailchimp for WooCommerce: Session cookies, persistent cookies
  • Pinterest for WooCommerce: Persistent cookies
  • TikTok: Persistent cookies
  • WooCommerce: Session cookies, persistent cookies
  • WooCommerce Shipping & Tax: Session cookies
  • WooCommerce Stripe Gateway: Session cookies
  • WooPayments: Session cookies
  • Jetpack: Session cookies, persistent cookies

Tracking Tools Used

  • Google Analytics: Session cookies, persistent cookies
  • Meta Pixel (Facebook Pixel): Persistent cookies
  • Microsoft Clarity: Session cookies, persistent cookies

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use third-party analytics services to collect and analyze usage data. These services include Google Analytics, Meta Pixel (Facebook Pixel), and Microsoft Clarity. The data collected helps us understand how users interact with our site, improve user experience, and target marketing efforts.

Who we share your data with

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third-party providers include:

  • Payment Processors: Stripe, PayPal
  • Email Service Providers: MailChimp, Substack
  • Data Analytics Tools: Facebook (Meta) Pixel, Google Analytics 4, Microsoft Clarity
  • WordPress Plugins:
    • Google Analytics for WooCommerce
    • Google Listings and Ads
    • Mailchimp for WooCommerce
    • Pinterest for WooCommerce
    • TikTok
    • WooCommerce
    • WooCommerce Shipping & Tax
    • WooCommerce Stripe Gateway
    • WooPayments
    • Jetpack

We do not share user data with any other third parties, except under circumstances where we are required by law to comply with legal obligations or requests by public authorities.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For any privacy-related inquiries, please contact us by visiting this page on our website: https://seernovacomics.com/contact/

Additional information

How we protect your data

We use appropriate technical and organizational measures to protect the personal data that we collect and process. These measures include two-factor authentication (2FA) for administrators and using WordFence Security.

What data breach procedures we have in place

In case of data breaches, we will notify users via email.

What third parties we receive data from

We receive data from third-party service providers such as payment processors (Stripe, PayPal), email service providers (MailChimp, Substack), and data analytics tools (Google Analytics, Facebook Pixel, Microsoft Clarity).

What automated decision making and/or profiling we do with user data

We do not perform any automated decision making or profiling with user data.

Industry regulatory disclosure requirements

We comply with industry standards and regulatory requirements to protect your data and privacy.

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